Privacy Policy
At Corbis, we understand and respect your concern about the privacy of any information you supply while at our web site. We believe that knowledge is the key to monitoring and protecting how your information is used on the Internet. This statement sets forth our Privacy Policy and describes the practice we follow with respect to all visitors to this web site, which is owned and operated by Corbis Corporation, a subsidiary of Corbis Holdings, Inc. Corbis is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent organization whose mission is to enable individuals and organizations to establish trusting relationships based on respect for personal identity and information by promoting the use of fair information practices. This privacy statement covers the web site www.corbis.com (“Web Site”). Because Corbis wants to demonstrate its commitment to our Web Site users’ privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe. If you have any questions regarding this privacy statement please do not hesitate in contacting us. Email your questions to service@corbis.com. If you do not receive acknowledgment of your inquiry or your inquiry is not satisfactorily addressed, you should then contact TRUSTe through the TRUSTe Watchdog Dispute Resolution Process by Internet at http://watchdog.truste.com/pvr.php?page=complaint&url, or fax at 415-520-3420, or mail at Watchdog Complaints, TRUSTe, 55 2nd Street 2nd Floor, San Francisco, CA, USA 94105. If you are faxing or mailing TRUSTe to lodge a complaint, you must include the following information: the name of company, the alleged privacy violation, your contact information, and whether you would like the particulars of your complaint shared with the company. TRUSTe will serve as a liaison with the Web Site to resolve users' concerns. The TRUSTe program covers only information that is collected through this Web Site. Please note that by agreeing to Corbis’ Privacy Policy and providing your personally identifiable information you consent to:
- the use of your personal information by Corbis and its parent, affiliates and subsidiaries for the uses identified in Section titled “Personal Information,” in accordance with this privacy policy; and
- the transfer of your information to servers located in the United States.
Notice Paragraph We participate in and abide by the EU Safe Harbor Privacy Framework as set forth by the United States Department of Commerce regarding the collection, use, and retention of data from the European Union. As part of our participation in the safe harbor, we have agreed to TRUSTe dispute resolution for disputes relating to our compliance with the Safe Harbor Privacy Framework. If you have any complaints regarding our compliance with the Safe Harbor you should first contact us by emailing your questions to service@corbis.com. If contacting us does not resolve your complaint, you may raise your complaint with TRUSTe by Internet at http://www.truste.org/consumers/watchdog_complaint.php , or fax at 415-520-3420, or mail at Watchdog Complaints, TRUSTe, 55 2nd Street 2nd Floor, San Francisco, CA, USA 94105. If you are faxing or mailing TRUSTe to lodge a complaint, you must include the following information: the name of company, the alleged privacy violation, your contact information, and whether you would like the particulars of your complaint shared with the company.
Children Children (persons under the age of 18) are not eligible to use this Web Site unsupervised and we ask that children do not register for an account or submit any personal information to us. By using this Web Site unsupervised, and/or registering for an account, you warrant that you are 18 years of age or older.
Personal Information Corbis collects certain personal information from users of this Web Site. To create user accounts, authorized users must provide certain contact and account information such as name, email address, billing address, and phone number in order to access, license and download images. Corbis may use certain account information such as credit or debit card number and company information of authorized users to conduct credit inquiries. Corbis may use this information for the following purposes:
- to process your order and any invoices;
- to maintain or update your Corbis account;
- to send you updates about special offers, new services, special promotions, and noteworthy news and events;
- to fulfill the terms of a promotion or contest;
- to fulfill a service to you, for example, if you choose to submit content to the Web Site, we may use your personal information to respond to your submission;
- to contact you in response to forms such as “Contact Us” or Live Chat or emailed requests;
- to contact you about a material change to this Privacy Policy or Site Usage Agreement, if necessary;
- to comply with the law or in the good faith belief that such action is necessary in order to conform with the requirements of the law or to comply with legal process served on us; and
- to third parties as part of any corporate reorganization process, including, but not limited to mergers, acquisitions, and sales of all or substantially all of our assets.
Lightbox Referral If you use our referral service for informing a friend about our Web Site, or inviting a friend to view your lightbox, we will ask you for the friend's name and email address. Corbis will automatically send your friend a one-time email inviting him or her to visit the Web Site. Corbis does not retain this information.
Profile Information Your profile information (such as company type and language preference) in the registration form is used by Corbis to create personalized content, services, and advertising on the Web Site. Corbis may also profile your Web Site activity in order to accurately track your account and provide you with Corbis products and services that correspond to your interests. Corbis may also compile data in aggregate form so that we may better understand the users that are visiting our Web Site. For example, we may produce reports on the most popular search terms by collecting general search term data based on individual searches. Aggregate data is anonymous and does not contain any personal information that identifies a user. Corbis may provide non-identifying and aggregate usage and volume statistical information from our Web Site users to third parties for their audit, research and analytical purposes.
Automatically Collected Information As is true of most web sites, when you access and use the Web Site, we gather certain information automatically. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the Web Site, to track users' movements around the Web Site and to gather demographic information about our user base as a whole. If you are logged into your user account, we are able to link this automatically collected data to such account, including sales history. IP addresses are tied to geographic information to segregate customer location for analytical purposes.
Use of Service Providers We occasionally hire or partner with other companies to provide limited services on our behalf, such as managing and handling the processing and delivery of mailings (both email and postal mail), providing customer support, processing transactions, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose.
Change of Address or Contact Information If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, or delete inaccuracies in your information by making the change through the "Customer Service" page of our Web Site, by emailing our Customer Support at service@corbis.com, or by contacting us by telephone or postal mail at the contact information listed below. Your request will be processed and implemented within thirty (30) days.
Security Corbis has a number of operational functions in place to protect the confidentiality of personal information. For example, we store the personal information you provide on computer systems with limited access that are located in secured facilities. Corbis' employees are trained and kept up-to-date on our security procedures. If you have any questions about the security at our Web Site, you can send an email to service@corbis.com. We use SSL encryption technologies to transmit sensitive information such as a credit or debit card number to our servers. However, perfect security on the Internet does not exist, and Corbis does not warrant that its Web Site is impenetrable or invulnerable to hackers.
Cookies and Pixel Tags When you visit the Web Site, Corbis sends your computer a cookie, which is a small file that resides on your computer's hard drive and contains non-personally identifiable information about the user. Cookies only identify the user's computer. Cookies allow Corbis to make its Web Site more useful by storing information about your preferences. For example, Corbis will send your computer a cookie to maintain default settings such as your language preference. You can set your browser's options not to accept cookies, but this may prevent you from accessing all of the features of the Corbis Web Site. Corbis uses a third party to assist in managing the licensing of our images. This third party uses clear GIFs, a tiny 1x1 pixel GIF, to digitally watermark our images, in both a visible and invisible manner. When you purchase a licensed image from us, the visible watermark is then removed from the image, however, in certain lower resolution images, an invisible watermark may remain, allowing Corbis and the third party to track certain usage of such images on the Internet. We use "pixel tags" (also called "web beacons" or "clear gifs"), which are tiny graphic images, on our websites and in our emails. Pixel tags help us analyze our customers' online behavior and measure the effectiveness of our websites and our advertising. We work with service providers that help us track, collect, and analyze this information. Pixel tags on our sites may be used to collect information about your visit, including the pages you view, the features you use, the links you click, and other actions you take in connection with the sites. This information may include your computer's Internet protocol (IP) address, your browser type, your operating system, date and time information, and other technical information about your computer. We may also track certain information about the identity of the website you visited immediately before coming to our site. We do not otherwise track any information about your use of other websites. Pixel tags and cookies in our emails may be used to track your interactions with those messages, such as when you receive, open, or click a link in an email message from us. We also work with third-party companies, including Google, that use tracking technologies to serve advertisements on our behalf across the Internet. These companies may collect information about your visits to our websites and your interaction with our advertising and other communications. If you would like more information about this practice or to opt out of having your information used by these companies, please visit http://www.networkadvertising.org/managing/opt_out.asp
We may combine the information we collect through cookies and pixel tags with other information we have collected from you. This information may be used to improve our websites, to personalize your online experience, to tailor our communications with you, to determine the effectiveness of our advertising, and for other internal business purposes.
Email Corbis does not rent, share or sell email lists to third parties for their promotional purposes. Corbis may send you email to notify you about your recent order; this will be sent to the email address you provide to Corbis. Corbis offers its members the choice to not receive emails or updates about special benefits, promotions, or offers from Corbis. If you no longer wish to receive these updates, or you wish to unsubscribe from your Corbis account please complete the Contact Us form on the Web Site and let us know in the comments section that you would like to be removed from the mailing list. If you no longer wish to receive our promotional communications, you may opt-out of receiving them by following the instructions included in each communication (e.g. following the unsubscribe instructions within the email) or you may contact us at service@corbis.com, or telephone us at 1-800-260-0444, to opt-out.
Surveys, Promotions, and Contests Participation in surveys, promotions, or contests on the Web Site is completely voluntary and the user therefore has a choice whether or not to disclose personal information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code). Contact information will be used to notify the winners and award promotional gifts prizes. Survey information will be used for the purposes of monitoring or improving the use of the Web Site.
Discussion Threads Corbis may offer discussion threads and comment boxes on the Web Site. If you use Corbis' discussion threads or comment boxes, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these discussion threads.
Links Please be aware that the Web Site may contain links to other sites that are covered by their own privacy policies. Corbis is not responsible for the privacy practices of such other sites and we encourage our users to be aware when they leave our site. We recommend that our users read the privacy statements of each and every web site that collects personally identifiable information.
Changes of Corbis' Online Privacy Policy Corbis reserves the right to change our online privacy policy and modify this privacy statement at any time, so please review it frequently. If we decide to make any material changes to our privacy statement, we will notify you via email or by posting a prominent notice on our Web Site including the home page and other places we deem appropriate, at least thirty (30) days prior to implementing the change so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. You will have a choice as to whether or not we use your information in this different manner.
Legal Disclaimer We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or to comply with a legal process served on our Web Site. If you have any questions about Corbis' Privacy Policy or concerns about personal information you have supplied to Corbis, please contact Corbis Customer Service at service@corbis.com: or call 1-800-260-0444. You may also write to us at the address listed below: Corbis Corporation
Attn: Customer Service
710 Second Avenue, Suite 200
Seattle, Washington 98104
